Who's Really the BOSS? | Beyond the Billable Hour

Beyond the Billable Hour

October 7, 2024 / 57:19/S3:E22

Rachel and Marcus dive deep into their firm's evolution of time tracking and practice management, from old-school stamps to modern software solutions. Despite moving beyond billable hour pricing, they discuss how they leverage time data for capacity planning, pricing decisions, and firm valuation, Rachel and Marcus offer practical insights on implementing and refining time tracking processes, balancing efficiency with data-driven decision making in a virtual environment.

Introducing Collective by DBA
https://collective.cpa
https://www.linkedin.com/company/collectivebydba

For more information about GRIP, visit: https://collective.cpa/grip

Learn More About Dillon Business Advisors
https://www.dillonadvisors.com
https://www.linkedin.com/company/dillonbusinessadvisors

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(00:00) - Welcome to Who's Really the Boss
(02:35) - Family Updates
(07:08) - Beyond the Billable Hour
(08:48) - Importance of Tracking Time
(12:45) - Capacity Planning and Efficiency
(23:20) - Increasing Capacity
(26:10) - Team Structure and Specialization
(28:03) - Software Evolution in DBA
(32:30) - Invoicing Practices and Client Management
(41:53) - Balancing Technology and Manual Processes
(51:36) - Optimizing Team Capacity and Efficiency
(55:09) - The Value of Excess Capacity in M&A
(56:47) - Conclusion and Final Thoughts

Marcus Dillon, CPA

Rachel Dillon